Frequently Asked Questions

What is Faqir?

Faqir is an AI-powered FAQ builder that listens to your conversations with customers and turns them into a self-updating knowledge base without extra manual work. It analyzed data in your CRM, shared mailbox, and call recordings to find recurring buyer questions, draft clear answers from real replies, and publish them on your site as structured FAQ content. With Faqir, your website always reflects what buyers are asking today.

What problem does Faqir solve?

The way people buy has changed. Buyers don’t want to hop on a call to understand what a product does or whether it’s right for them. They research quietly by scanning sites, comparing options, asking AI tools, and expecting to find straight answers on their own. But most websites haven’t caught up. They still hide real information behind “book a demo” buttons and vague marketing copy, forcing buyers into conversations they no longer want. As a result, prospects leave with unanswered questions and businesses lose qualified leads before the sales process even starts. Faqir is solving the gap between what buyers ask every day, and what your website actually answers.

How does Faqir actually work?

Faqir connects to your existing tools, like your CRM, shared inbox, or call recordings, and listens to real conversations with customers. It then automatically detects recurring buyer questions, drafts clear answers using your team’s actual replies, and turns them into structured FAQ content that you can review, edit, and publish on your website or through a hosted FAQ portal.

How is Faqir different from a chatbot?

Chatbots reply inside private chats, one visitor at a time, and the answers disappear as soon as the conversation ends. They’re helpful for quick fixes, but they don’t create lasting knowledge about your product or business. Faqir works the opposite way. It turns recurring questions into structured, public answers on your website that stay visible, searchable, and discoverable in Google and by AI assistants. Where chatbots repeat themselves endlessly, Faqir captures the knowledge once and makes it work for every future visitor.

What sources does Faqir collect questions from?

Faqir connects to the tools your team already uses: CRMs like Pipedrive, HubSpot, or Attio; shared inboxes such as Gmail or Front; and customer communication platforms like Intercom, or Help Scout. It can also process call transcripts, meeting notes, and uploaded files such as CSV and text exports. Faqir combines all these sources to spot recurring buyer questions and the real answers your team gives in daily conversations.

How long does it take to get my first draft of FAQs?

Usually within a day. Once your data sources are connected, Faqir analyzes your conversations and produces an initial draft of FAQs in just a few hours. The exact timing depends on how much data you have, but most teams see their first ready-to-review results the same day they sign up.

Do I need a technical team to set up Faqir?

No, Faqir is designed for non‑technical users. Our team will help you onboard and take care of all the technicalities. Your main responsibility is to verify the results and occasionally do some text polishing

How does Faqir help increase sales?

Faqir helps convert more of the traffic you already have. Answering real buyer questions directly on your site removes the friction that would typically require a sales call or email exchange. Prospects reach your team already informed, which shortens sales cycles and improves close rates. The clearer your site is, the fewer deals stall at the “just checking” stage.

How can I get started or request a demo?

Book a demo via https://calendly.com/faqir-ai/faqir-demo-call to get early access.


Does using Faqir add extra workload for my team?

No. Faqir is designed for zero extra workload—updates happen automatically with no need to chase teams or rewrite pages. (https://www.faqir.ai/)

Can I review and edit generated answers before publishing?

Every FAQ Faqir draft appears in a review dashboard where you can edit, approve, or remove entries before anything goes live. You can adjust the tone, merge similar questions, or rewrite answers completely. You stay fully in control of what appears on your site.


How often does Faqir refresh or update content?

Faqir checks your connected data sources regularly and looks for new or changing questions in your customer conversations. By default, it refreshes content every week. When something new appears, like a feature launch or a question that wasn’t there before, Faqir suggests an update so your FAQ stays current.

Will Faqir improve my site’s visibility on Google and in AI search results?

Faqir builds content with modern search systems in mind, centered on questions and answers. Each FAQ is formatted with structured data (FAQ schema), which helps Google and AI models understand the context of your answers and display them directly in search results, featured snippets, and generative AI summaries. Unlike blog posts that chase keywords, Faqir pulls questions from real customer conversations. That means your content naturally mirrors the phrasing people use when they search, giving your pages a higher chance of matching long-tail and conversational queries. Because Faqir keeps FAQs fresh and up to date, search engines view them as active, relevant pages rather than static content. This steady refresh signals authority and improves crawling frequency. Over time, these structured, question-based pages don’t just improve rankings; they also increase your footprint across “zero-click” experiences, AI summaries, and branded search results. In short, Faqir helps your site become visible wherever buyers look for answers, whether on Google or in the new generation of AI search tools.

Can Faqir work for multilingual websites?

So far, Faqir has been used mainly for English-language websites. The platform is built to handle other languages, but we haven’t tested it in production yet. If you’re working with another language and would like to try it, reach out. We’d be glad to explore it with you.

Can multiple team members collaborate on editing FAQs?

Faqir supports multi-user collaboration, allowing several teammates to review, edit, and approve FAQs simultaneously. A coming-soon feature will allow you to assign editing rights to specific users, track changes, and maintain a shared view of what’s ready to publish. It’s designed so sales, marketing, and product teams can all contribute without stepping on each other’s work.

What happens if we stop using Faqir? Do we keep our content?

If you ever decide to stop using the platform, you can export your FAQs in structured formats like HTML or CSV and keep them live on your site.

What kind of results can we expect after adding Faqir to our site?

Most businesses see results within the first few weeks. As soon as Faqir publishes your FAQs, your site gains fresh, structured content that improves search visibility and helps prospects find answers faster. Over time, teams notice two consistent outcomes: fewer repetitive sales and support questions, and higher conversion from visitors who already understand the product before reaching out.

What’s the best way to get started with Faqir?

The fastest way to start is to connect one data source (usually your CRM or shared inbox) and let Faqir generate your first draft of FAQs. You’ll see which questions appear most often and how to turn them into straightforward, structured content. From there, you can review, edit, and publish directly to your website or schedule a short onboarding call with our team if you’d like help setting it up.

How do I published FAQs created by Faqir?

Faqir gives you two options. 1) You can download your FAQs in HTML format and publish them anywhere on your website. 2) If you prefer not to manage it inside your CMS, Faqir can also host your FAQs on a standalone portal with your logo, branding, and a custom domain.

Why are FAQs becoming important today?

Buyers now do most of their research long before they ever speak to a company. Instead of reading long blog posts or sitting through demos, they look for quick, direct answers to specific questions. Traditional marketing pages rarely provide that clarity, which is why question-based content has become essential again. FAQs meet people where they are: in search results, in AI assistants, or on your site, giving them the confidence to move forward without the friction of a call.

Can I customize layout and design of the FAQ portal?

You can style it to match your website’s design and layout. We allow you to add a logo, colors, and a custom domain for a fully branded experience without touching code.

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